Sourced comparison — updated July 2026

Erghi vs Chatbase
An honest, sourced comparison

Every claim below links to its source and was verified on the date shown. No unsourced numbers, no invented testimonials — just what's actually true today.

10Facts compared
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100%Sourced & dated
🌍
Arabic & MENA
Winner: Erghi

RTL widget, Arabic admin UI, and an Arabic marketing site. Chatbase supports RTL text direction in its widget but has no Arabic-first product.

🎧
Human handoff
Winner: Erghi

Included on every plan, including Free. Chatbase gates live-agent handoff behind its $120/mo Standard tier.

🏷️
White-label pricing
Winner: Erghi

Branding removal included free from the $39/mo Starter tier. Chatbase charges $1,188/year as a separate add-on.

💳
Regional payments
Winner: Erghi

Stripe plus Tap for GCC card processing, live today. Chatbase bills globally in USD via Stripe only.

Feature-by-Feature Comparison

Every feature that matters for a production AI agent deployment.

Feature
Erghi
Chatbase
Platform
Website crawler + PDF/document training
Yes
Yes
Admin Playground to test the agent before publishing
Yes
Yes
Thumbs up/down feedback + quality analytics
Yes
Yes
Human Support
Human handoff / live agent inboxIncluded on every Erghi plan; Chatbase gates its Help Desk behind the $120/mo Standard tier
Yes
Partial
Localization
Arabic-native product (RTL widget, Arabic admin UI, Arabic marketing site)Chatbase's widget UI supports RTL text direction across 40+ languages, but has no Arabic-specific product, dialect handling, or Arabic marketing
Yes
Partial
Pricing
Branding removal included in a paid tierIncluded free from Erghi's $39/mo Starter tier; Chatbase charges $1,188/yr as a separate add-on
Yes
Partial
Flat monthly pricing (no per-message credit metering)Chatbase meters usage via message credits that vary by which AI model answers
Yes
No
Free tier available
Yes
Yes
Payments
Regional payment processingStripe (global) + Tap (GCC cards) live today; Chatbase bills globally in USD only
Yes
Partial
Integrations
REST API + webhook accessIncluded from Erghi's $89/mo Growth tier vs Chatbase's $120/mo Standard tier
Partial
Partial

Chatbase figures verified directly against chatbase.co on July 14, 2026 — see sources below.Partial = feature exists with significant limitations or gated behind a higher tier.Pricing and features change; if something here looks out of date, let us know and we'll fix it. hello@erghi.ai

Sources

More comparisons: Erghi vs Tidio · Erghi vs Intercom Fin

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